> For the complete documentation index, see [llms.txt](https://being-and-time.gitbook.io/boom-clap-melody-field-guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://being-and-time.gitbook.io/boom-clap-melody-field-guide/faq.md).

# faq

## Do I need separate accounts as a campaign owner and publisher?

Yes. Campaign owners use the CanCanCan Boom•Clap Workstation. Publishers use CanNoli for Spins, Nolis, installations, and earnings.

## How long is a campaign cycle?

One Melody campaign cycle is 14 days. The Workstation currently allows up to four cycles during campaign creation.

## Can my campaign budget exceed my credit balance?

No. Client campaign budgets must be positive and cannot exceed available Melody Credits.

## Will a campaign resume automatically after I buy credits?

No. Resume is manual by design. Open the campaign profile and select **Resume Campaign** after confirming sufficient available credits.

## Why is my campaign In Review?

Level 2 client campaigns require manual approval. Creative quality, destination validity, participation standards, and contextual fit may be reviewed.

## Can I edit a live campaign?

Clients cannot freely edit approved campaign content. Pause the campaign and contact Boom•Clap when a material correction is necessary. Administrators can make controlled edits.

## What is the difference between the campaign image and cover?

The campaign image describes the subject for matching. The cover is presentation artwork for the intermission. A native link may reduce the need for a cover, but the two fields still serve different purposes.

## Which platforms have native campaign support?

Current campaign detection supports compatible YouTube, SoundCloud, and Instagram post or reel links. The media must remain public and embeddable.

## What does Branded Publishers Only mean?

It limits a campaign to publisher-hosted Spins rendered directly on approved websites. It is a brand-safety preference, not a guarantee of a particular publisher.

## Is a Spin a fixed playlist?

No. A Spin is continuously refreshed. Campaigns can join, pause, expire, be vetoed, or leave as context and inventory change.

## Can a publisher choose every campaign manually?

No. Publishers provide context and can use limited vetoes, but Melody performs composition and slot selection to preserve relevance and balance.

## Can publishers block an unsuitable campaign?

Yes. Managed Spin profiles support limited vetoes. Current policy allows up to three active vetoes, with a 24-hour cooldown and 30-day expiration.

## What are Tangerine and Pineapple?

They are CanNoli publisher installation kits. Tangerine routes outbound links through a hosted Noli experience. Pineapple renders an intermission locally on compatible custom sites.

## Why are report totals delayed?

Events must be validated and campaign reports processed. Cumulative totals may update before the next UTC daily rollup.

## Why did an impression or click not produce earnings?

Only validated events are payable. Invalid timing, visitor, network, duplicate, or event-association signals can prevent an event from being accepted.

## Are donated cause windows paid?

No. When a publisher dedicates windows to an eligible cause, neither the publisher nor CanNoli is paid for those donated windows.

## Does Melody guarantee traffic or revenue?

No. Delivery depends on context, available campaigns, publisher inventory, geography, validation, budget, and Spin health.


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